further unhappiness about my car
Jan. 21st, 2008 08:05 pmI brought my car to the repair shop because the power steering wasn't working. They fixed that that part. (Well, first they ordered parts and waited and muddled around a bit. But they eventually fixed it.) They told me the brakes needed work, too. I didn't want to go driving around without brakepads! So that was another expense, but they could fix it right there, while waiting for the parts for the steering system.
When I finally went to retrieve the car, they showed me the problem with the tire. With no snow covering the tire, and somebody pointing to it in good light saying, "you should have that taken care of soon." it was perfectly obvious to someone as far from expert as I am. There is a scary-looking blister on the side of a tire that looks otherwise new and healthy, a tire that has been driven about 2000 miles. (As tires go, that's not much at all. Though it would be a fair amount of mileage for a pair of shoes.) The person who fixed the steering problem said, "That tire is probably still under warranty. Just take it back where you got it, and they'll take care of it for you." So far so good, given the inherently nerve-wracking situation of driving down I-95 on a blistered tire.
I got the tire at BJ's tire service, in Stoneham, 13 months ago. I phoned them late Saturday afternoon, and they told me they were about to close. So I planned to come in Sunday. Sunday, I had to change my plans from waiting around the tire repair place in Stoneham, and go fetch the borrowed car from where it was towed. I drove out to Stoneham, but when they told me they could not help me for at least 3 hours, I did not wait.
Sunday afternoon:
me: "I want to come back tomorrow evening and have this fixed. How late will you be open?"
one clerk: "9"
other clerk: "8"
me: "which is it? 8 or 9? this is really important to me."
one clerk: "9"
other clerk: "tomorrow, I'll be here at 8. It's definitely 8."
me: "you're open until 8 in the evening? so I can get here at 7:30 and you can fix the tire?"
other clerk: "oh no! I mean 8 in the morning! can't you come in the morning?"
me: "NO. How late are you open in the EVENING. tomorrow."
first clerk, rather subdued: "that would be 8."
Monday evening, I arrived at 6:20. I left work early, yet again. (It is embarrassing how often I have to leave work early, for medical stuff, and car repairs. I'm not even leaving for job interviews or a social life, though I am probably being condemned for it anyhow.)
I'm not sure what I'm going to do. Or how.
yet another clerk: "Sorry, we're not taking any more customers tonight. Can you come back tomorrow morning?"
When I finally went to retrieve the car, they showed me the problem with the tire. With no snow covering the tire, and somebody pointing to it in good light saying, "you should have that taken care of soon." it was perfectly obvious to someone as far from expert as I am. There is a scary-looking blister on the side of a tire that looks otherwise new and healthy, a tire that has been driven about 2000 miles. (As tires go, that's not much at all. Though it would be a fair amount of mileage for a pair of shoes.) The person who fixed the steering problem said, "That tire is probably still under warranty. Just take it back where you got it, and they'll take care of it for you." So far so good, given the inherently nerve-wracking situation of driving down I-95 on a blistered tire.
I got the tire at BJ's tire service, in Stoneham, 13 months ago. I phoned them late Saturday afternoon, and they told me they were about to close. So I planned to come in Sunday. Sunday, I had to change my plans from waiting around the tire repair place in Stoneham, and go fetch the borrowed car from where it was towed. I drove out to Stoneham, but when they told me they could not help me for at least 3 hours, I did not wait.
Sunday afternoon:
me: "I want to come back tomorrow evening and have this fixed. How late will you be open?"
one clerk: "9"
other clerk: "8"
me: "which is it? 8 or 9? this is really important to me."
one clerk: "9"
other clerk: "tomorrow, I'll be here at 8. It's definitely 8."
me: "you're open until 8 in the evening? so I can get here at 7:30 and you can fix the tire?"
other clerk: "oh no! I mean 8 in the morning! can't you come in the morning?"
me: "NO. How late are you open in the EVENING. tomorrow."
first clerk, rather subdued: "that would be 8."
Monday evening, I arrived at 6:20. I left work early, yet again. (It is embarrassing how often I have to leave work early, for medical stuff, and car repairs. I'm not even leaving for job interviews or a social life, though I am probably being condemned for it anyhow.)
I'm not sure what I'm going to do. Or how.
yet another clerk: "Sorry, we're not taking any more customers tonight. Can you come back tomorrow morning?"